Frequently Asked Questions

They might be! Check out the store locator page to see if there are any stores near you that carry our products.

Our products are made by C Vision Foods in Colorado Springs, Colorado.

No, these are not family recipes. Kelly creates every recipe from scratch!

Yes, if you're interested in carrying our products at your store or using them at your establishment, please visit our Wholesale page. 

It’s good unopened for 2 years, and after opening 1 year.

Our hot sauces are all natural and preservative free, and therefore need to be stored properly. They do not require refrigeration, but need to be kept in a cool, dark place that is 72*F or less.

Yes.

Nope.

No.

Shipping is extremely expensive, and has continued to increase with the rise in gas prices and labor cost. The rates you see are carrier generated by UPS, USPS, and DHL. Merfs DOES NOT set these rates, and hopes you'll continue to support small businesses!

Packages are sent either USPS or UPS Ground. 

Denver, Colorado

2-3 business days. 

All orders must be placed by December 10th for guaranteed arrival by Christmas.

Yes, you will receive confirmation along with tracking information.

We are very careful about the way the products are packed so we can minimize breakage, but when you are shipping glass, it is impossible to prevent all breakage. If you receive damaged product, simply send an email to inquiries@merfscondiments.com with (1) your name and order number, (2) a photo of the damaged product, and (3) a description of which items are damaged. We will either reship or process a refund for the damaged products. 

Yes.